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Courier & Delivery Management Software Development in Uganda

Dispatch, track, and confirm deliveries in one system — with rider apps, live tracking, proof of delivery, and mobile money cash-on-delivery reconciliation.

Delivery businesses live or die on coordination: getting orders to the right rider, knowing where parcels are, confirming delivery, and reconciling cash-on-delivery. We build courier management systems with a dispatch dashboard, a rider mobile app, live tracking, digital proof of delivery, and mobile money COD reconciliation — so nothing gets lost and every shilling is accounted for.

What We Do

Order Intake & Dispatch Dashboard
Rider Mobile App (assignments & navigation)
Live Parcel & Rider Tracking
Digital Proof of Delivery (signature/photo)
Cash-on-Delivery & Mobile Money Reconciliation
Customer Tracking Link & Notifications
Zone & Pricing Management
Delivery Performance Reporting

Our Approach

  • Dispatch dashboard to assign orders to riders
  • Rider app with assignments and navigation
  • Live tracking of riders and parcels
  • Digital proof of delivery (photo/signature)
  • COD tracking with mobile money reconciliation
  • Customer tracking links and delivery notifications
  • Delivery zone and pricing configuration
  • Reports on delivery times, rider performance, COD

How We Work

1

Delivery Operations Review

We understand your order sources, delivery zones, rider workflow, and how COD is currently handled and reconciled.

2

System Design

We design the dispatch flow, rider app, and COD reconciliation around your actual operation.

3

Development

We build the dispatch dashboard and rider app, with live tracking and proof of delivery.

4

Payment & Notifications

Mobile money COD reconciliation and customer tracking/notification setup.

5

Rider Training & Pilot

We train dispatchers and riders and pilot with a few riders before full rollout.

6

Rollout & Support

Full rollout with support on standby during the transition.

Pricing

Focused system with rider app: $8K–$15K. Fuller system with tracking/COD: $18K–$40K+. Retainer: $1K/month.

Every project is different. Get a free quote based on your exact needs.

Frequently Asked Questions

How much does courier management software cost?

A focused system with dispatch and a rider app: $8,000–$15,000. A fuller system with live tracking, COD reconciliation, and customer notifications: $18,000–$40,000+. We scope based on volume and features.

Does it include a rider mobile app?

Yes. Riders get an app showing their assigned deliveries, navigation, and a way to capture proof of delivery — so dispatch and riders stay coordinated in real time.

Can it reconcile cash-on-delivery collections?

Yes — this is often the biggest pain point. We track COD per delivery and reconcile collections (cash and mobile money) against riders, so every shilling is accounted for.

Can customers track their delivery?

Yes. Customers get a tracking link and notifications so they know when their parcel is on the way and delivered, cutting down on 'where is my order' calls.

Can we capture proof of delivery?

Yes. Riders capture a photo or signature at delivery, giving you a digital record that resolves disputes about whether a parcel was delivered.

Can it handle delivery zones and pricing?

Yes. We configure delivery zones with their own pricing so quotes and charges are calculated automatically based on destination.

How long does implementation take?

A focused system: 10–14 weeks. Fuller systems with live tracking and COD reconciliation take longer, usually piloted with a few riders first.

Do you offer ongoing support?

Yes. Retainers from $1,000/month covering monitoring, updates, and support, since delivery operations run daily.

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